A flashing green color means the device is downloading a software update. Power is on. It resets itself with a white glowing light then starts flashing green then goes back to. Switch on the power button. Virgin Media; My Virgin Media; Shop;. It has been flashing for days. No matter what I do the original pod won’t connect to the hub wirelessly. It may be stuck in an update loop. Green power light is flashing and WiFi light is green. My samsung galaxy s i9000 connects to my virgin media super hub but without internet access. Thanks for that. A flashing red power light signals that there’s an issue that needs addressing. Factory reset your TV with or without your remote. We would like to show you a description here but the site won’t allow us. I have tried the WiFi troubleshooting and still nothing. When your Virgin Media router lights are flashing green it means the router is updating its firmware. I've recently installed my quick start package and since then the hub has been flashing green, i have reset it and made sure all wires are in tight as well as in the right places. After connecting the white cable that the previous occupier had used for virgin as well as plugging the hub into the hall the green power light has been flashing and the WiFi symbol has stayed green but still no WiFi. Power on. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. About 1 month ago the light turned green on my hub 4 and it started losing the broadband signal. This should change after a few minutes. To fix the problem, reset the router by inserting a pin into the factory-reset slot located underneath the hub. There are seven LEDs on the front of a RT6600ax. I got the kit today and tried to install it. on 30-09-2023 15:19. Wait a few minutes for the Hub to clear its settings and reboot. Hub 5 green flashing light. The information below shows current status of this Hub 5. If the WiFi Pod’s light is double-blinking quickly and repeatedly, it’s in the process of improving your WiFi. It may also flash green when the Hub is performing a software update. com The green light on your Virgin Media router is a positive indicator that everything is functioning as it should. Do a Hub “pinhole reset” - first make sure the 2 passwords on the Hub sticker are still there and legible first ! Disconnect any ethernet cables from the Hub (leave the coax connected), and then with the Hub still "switched on" throughout, press pin in firmly with paper clip/SIM tray tool or similar. I went into modem mode and then back out. All Rights ReservedHold the pinhole reset button for 10 seconds on the back of the Hub. Rebooted several times, and waited for hours to download the update. Call 0800 953 9500 (option 3) – you will need the Hub serial numbers/MAC addresses off the barcode stickers and also your account number. The table below shows the meaning of the lights: Green. It isn't on during normal use, but turns red if there is a problem. If it has. Bottom – WLAN (green/blue). Hub 5 blinking green base light. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Started yesterday and mega slow internet. It does its usual light cycle, then it does a few blinks of a bright blue light. Turn it on. If it’s flashing green, it’s starting up. It’s been 4 hours but still green light is blinking but it says that it should be setup in 30 minutes to 2 hours and light will go white but after 4 hours I still see green light blinking. Stopped working about 11pm and hasn't worked since. Hi, Having issue with the router with wifi symbol showing solid green and flashing green bar at the bottom. Most likely this is a failure of the multi-colour LED control circuitry, but because this light is also the overheating indicator when red, it isn't acceptable to have the LED malfunction. Options. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. First, you have the Wifi Light. The light codes on the Virgin Media 4 hub are the same as the Hub 5. This should pair your remote and your box together properly. Tuning in. It has been working great before, and nothing in the house has changed recently. Virgin Media. 1 ACCEPTED SOLUTION. on 16-10-2022 12:27. In your Stream kit you’ll find everything you need to get the Stream box up and running. We would like to show you a description here but the site won’t allow us. 7 Repeat the process to pair your other Boosters. 5x red flashing light. I've tried removing/replacing batteries, reboot using TV+rewind and resyncing with TV+0 but nothing is working, I am just getting a continuous white flashing light for a few minutes then nothing. Checked with Virgin Media site (and the automated telephone line) both saying there are no issues in the area, but when you connect to the. on 18-09-2023 15:45. Flashing green: The Hub 3 is starting up. They have upgraded the hub 4 to hub 5 and managed to connect 1 pod. An Ethernet cable – The. £5. Hub 4 flashing white then turning red. ughugh. Solved: My Wi-Fi dropped so i restarted the router but I’ve now had a blue flashing light. Stream from Virgin Media. Red Light. The box is a safety isolator. I presume you are referring to a 'message waiting' indicator on the phone which is flashing (even when you have no messages). 11-02-2023 13:45 - edited 11-02-2023 13:47. The Virgin connect app just says no pod detected. It isn’t on during normal use, but turns red if there’s a problem. Bene upgraded from a hub 3 to a hub 5 1gig service. Rebooted several times, and waited for hours to download the update. We would like to show you a description here but the site won’t allow us. Please check this setting and enable cookies (if disabled)0800 953 9500. Home Phone. Connect the white cable properly to the Virgin media wall socket. The Wi-Fi light: If this is blinking or solid green,. We would like to show you a description here but the site won’t allow us. My wifi went off before but has now come back on, however my Wifi Booster Pod is not connecting. Solid green: The Hub 3 is connected to the internet. Wait 5-10 minutes for the Hub to reboot itself. Flashing green: The Hub 3 is establishing a connection to the internet. Hi, I have come home to my main V6 box constantly flashing multiple colours. We would like to show you a description here but the site won’t allow us. Firstly the Internet was dropping out on both WiFi and Lan for a few hours a day and then returning. 0, next to where you connect the power cable is a small power switch. 83 per day if we don’t install your services on the promised day until installation’s completed. Red . @bosstoad wrote: I have a Superhub 4 which has been showing a solid green light for the past two weeks rather than the normal solid white. If the light is red, it means there is an issue with the WPS connection. I followed all instructions and I can see green wifi icon and green light blinking. Flashing Red – Updating firmware. Step 4: Hold down the ‘Home’ button for five seconds on the remote you are trying to pair. Have followed the instructions to the letter on set up and it is not working. We’ve all been there: there’s a Virgin Media Flashing Green Light on your router, and you have no internet. 0800 953 9500. Flashing lights and nothing further on tv. We would like to show you a description here but the site won’t allow us. App showed no fault in area so when I phoned virgin they booked an engineer for Monday. Hi all, Using F-type coupler connected to wall socket but no internet connection Green light is flashing and solid green wifi light. I have also fairly recently moved up to 650Mb broadband to combat these issues. Start with a factory reset on your hub (press and hold the reset button for 30 seconds) it will take about 5-10 minutes to reset. 1 ACCEPTED SOLUTION. i haven’t pressed the wps, i’ve tried turning it off and on again, i’ve also tried the pinhole reset but nothing has worked. still getting flashing orange light but on the app it looks like it allows things to connect do I just continue with flashing orange light and cancel the. The reason that your Virgin Media router is flashing green is that it is searching for WPS. This worked! Thank you. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. Fix it by making sure that the white Ethernet cable is plugged firmly into the Hub and at the Virgin Media wall socket. Solid green when in Modem mode. This page requires cookies to be enabled in your browser settings. Won't connect. White. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. After it, click on the WPS. However the last two days, the Internet is completely down, with the normal white light replaced by a flashing yellow light. First thing is to check for any “known network faults in your location - Try in 2 places. POWER LED (dual color): • Red color -Power on • Green color -Charging a battery B. We have. 1. We would like to show you a description here but the site won’t allow us. turn on the box goes solid white then starts flashing white for a min the just starts flashing blue constantly. For £76 a month this shouldn’t be happening. The information provided by some here isn't quite correct. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. A flashing green light on your Virgin Media hub typically indicates a problem with your internet connection. Internet Light. We would like to show you a description here but the site won’t allow us. Light flashes when a signal is received from the remote. Internet LED. This means the Hub is switched on, but your WiFi has not been activated. But while it is working, the line is fine as well. We would like to show you a description here but the site won’t allow us. Options. on 19-09-2023 03:59. Hello, my wifi pod is not working anymore. Flashing Green & Red = possible power cable issue. We would like to show you a description here but the site won’t allow us. Try a reset as this. Make sure all cables coming into and out of the Hub are pushed in firmly. The house I'm in has previously had Virgin. Options. on 19-05-2023 21:46. The only way it works now is to connect it via Ethernet cable. . Tuning in. 0 Kudos. Our internet connection is working though, generally 40mbs - yes it's slow but is quite normal for us. Options. I am having the same issue with my modem solid red light all working ok but I am concerned about it can you help thanks. Flickering means activity on the port. You can use a pen or paper clip to do this. Options. One blue/red light behind the wireless button on the front panel. Red. In this article, we’ll explain how to disable WPS on your Virgin Media box, stopping that annoying green light from flashing at you. This is ever since Virgin media were doing some exciting, yet unspecified, maintenance work in my area, last Wednesday. The Power light illuminates, and the connection network light will start to flash amber. Try a 60 second pinhole reset and don’t reboot the Hub. Blinking or off indicates a problem with the line sync. We would like to show you a description here but the site won’t allow us. on 25-01-2023 16:42. This light flashes green when the Hub's downloading a software update. My understanding is that this means it's downloading an update but, at the time of writing, it has been about 8 hours. Press OK, the light at the top of the remote will flash green, after 10 seconds the remote will revert to infra red mode How to control volume on AV devices using the Virgin TV Remote If the Virgin TV box connected to external AV equipment you can programme the Virgin TV remote to control the volume on your equipment. We would like to show you a description here but the site won’t allow us. The green light might be flashing because of a faulty link. Your Hub is offline for some reason. We would like to show you a description here but the site won’t allow us. Smug1to. We would like to show you a description here but the site won’t allow us. Attach the extra Booster to a power outlet in the same place as the Booster linked to the Hub. I checked my router and it has a flashing blue light. Got my new hub today, after installing it it had a white flashing light for hours, I made sure to call support and activate it (I got 2 messages saying that my hub is activated) after the second message the white flashing light turned red. Can flash for a few minutes like this, it is normal. It has done for over a couple of hours now. Have tried rebooting: switching off power for 10 seconds and switching on again; no dice. After that it starts the process over again and reverts back to the green. I've recently installed my quick start package and since then the hub has been flashing green, i have reset it and made sure all wires are in tight as well as in the right places. There are three indicator lights on the side of the Super Hub, each indicating different functions: Top – WAN (green/blue). Online Light: This light will be green when the box is. Virgin Phone Switchover. Flashing lights can be caused by environmental or device issues. (Bad AC adapters can. 3. . We would like to show you a description here but the site won’t allow us. I couldn't call Virgin for help due to the signal where I live being down the past few days and could continue to be down. We would like to show you a description here but the site won’t allow us. Disable HDR+ Mode. Once it's reset and you're connected to it plug in the pod in the same room as the hub and it'll pair in about 5 minutes or so. White. Often, turning the power off and on at the wall socket, the broadband Hub or TV box and checking that all the wires are plugged in securely, can get you back up and running. The box should reboot, the power button should turn blue, and it should reset and boot up normally. Love tried everything. The Virgin connect app just says no pod detected. Virgin Media Hub 4 Lights and Their Meanings. It was a black screen with the info that the channels were updating etc. Do I plug the broadband into it now? - 5444812. (Can’t upload video but you can see the colour on attached picture) I have tried a full reboot (unplug, leave for 10 min, plug back in, wait. Got home from work and the hub is flashing a yellow/green colour. We would like to show you a description here but the site won’t allow us. In this guide, we are going to explain the meaning of the different Virgin Hub lights and some of the troubleshooting tips in case of connectivity issues. Forum; Apps. We would like to show you a description here but the site won’t allow us. Flashing Green – Booting up. Back panel power and reset button. We would like to show you a description here but the site won’t allow us. Virgin media tv remote green light stays on My gtpl stb nl-c5017g remote stopped working due to change in remote settings which is under system tools,now problem is that in through stb i can`. When you are experiencing intermittent connectivity, your router will flash red. I have been through the troubleshooting guide and checked all the connections and restarted the router but that has not solved the issue. The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. I use an NTL TV socket for broadband. I also wrote a full article about Virgin Hub 5 issues and the LED lights for common issues. Hub 5 flashing green light. Virgin Media Ireland Limited, Macken House, 39/40 Mayor Street Upper, Dublin 1. 1) Call the equipment activation number and see if the Hub has been activated correctly on your account. BD20. We would like to show you a description here but the site won’t allow us. To fix a TV green screen: Unplug your TV from the wall and wait 60 seconds. Find your router’s power button and press it to do this. This is ever since Virgin media were doing some exciting, yet unspecified, maintenance work in my area, last Wednesday. While the message light is flashing, and when you pick up the handset at the same time, do you get the slightly-different 'broken' dial tone sound which notifies. Keeps flashing a white light. I’ve reset and rebooted the hub multiple times, unplugged and plug in all cables from both sides multiple times and I’m just getting no Wi-Fi. Had my Internet completely drop. If it’s off, you don’t have an internet connection. I got the kit today and tried to install it. BLINK Fast or Solid for the Super Pod. Joining in. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. Stream from Virgin Media. We would like to show you a description here but the site won’t allow us. The reason that your Virgin Media router is flashing green is that it is searching for WPS. However, if you see a red light, it means that there is a problem with your internet connection. We would like to show you a description here but the site won’t allow us. This may take up to 2 minutes. If the light is flashing green, the WPS feature is used to establish a connection. White. Checking the Indicator Lights. No internet -hub 4 flashing yellow light. Having searched around I. As you connect the power supply to the wall and the Hub, make sure it is tightly connected. On Hub 3 a flashing green Wi-fi icon. An HDMI cable that you’ll plug one end of into the Stream box and the other end into your HDTV. I’ve installed 3 maybe 4 VM Hub 3 wifi boxes before but I’ve never experienced this issue. We would like to show you a description here but the site won’t allow us. 5x red flashing light. Doesn't matter where I plug it, near or far from the router. Suddenly this morning we have a green flashing light with no internet. Try a reset as this. We would like to show you a description here but the site won’t allow us. Come back wait another 30mins. Solid Red – Internet connectivity issue. Today I've received my hub 5 and green light is flashing for few hours now. Joining in. WiFi Light. Try a pinhole reset (I think you'll find the pinhole on the base of the hub 5). White . The setup guide says it will flash green for a bit bit will then turn solid white one finished connecting. Got to 3 out of 3 and then box restarted again. If the WiFi Pod’s light is double-blinking quickly and repeatedly, it’s in the process of improving your WiFi. Wait at least a full minute for the router to reboot. The most common light you’re going to see on your Virgin router (hopefully!) is a green light. Two LEDs on each RJ45 LAN socket (left = amber. I've just updated to Hub 5 from Hub 3 the lights confused me a little bit and wish Virgin would update their site accordingly. Aug 02, 2023. Didn’t even know the reset button was there. We would like to show you a description here but the site won’t allow us. 0800 953 9500. It could be the cable is disconnected in the street cabinet, or the Omnibox outside, so you may need a. Bad plug contacts are most likely to blame for the problem. We would like to show you a description here but the site won’t allow us. Mumfordd04. ) All lights flashing or green light flashes and then immediately goes out. When the device begins to pair, the system light can flash red. Customer Support are on 150 or 0345. Hi all, Using F-type coupler connected to wall socket but no internet connection Green light is flashing and solid green wifi light. The information provided by some here isn't quite correct. fish tanks) Away from baby monitors and cordless phones. We would like to show you a description here but the site won’t allow us. This means the Hub is switched on, but your WiFi has not been activated. All Rights Reserved Hold the pinhole reset button for 10 seconds on the back of the Hub. I logged into my virgin media account by typing in my gateway into internet explorer and then using the password on my router. It is an electrical surge suppression device & should not be removed. Internet checker says my area NN3 has no issues, phoning CS recorded anouncement says intermittent issue, CS agent says issues won't be solved until 6th June. Give the hub 5 -10 minutes to reboot, it will start to flash different. Flashing Green: Starting up. We would like to show you a description here but the site won’t allow us. We had a Virgin broadband outage for most of Saturday, and since then the Hive hub wont connect to the Internet. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. A slow flashing green light. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. I’m using the hub 3 and currently viewing a flashing green power light and a solid green Wi-Fi light. I then did a pinhole reset which it. Just upgraded and received a hub 5 yesterday. Our hub 3 is online and connected to the wifi however there is no internet. We would like to show you a description here but the site won’t allow us. Contact Virgin Media support. Green . Fix it by making sure that the white Ethernet cable is plugged firmly into the Hub and at the Virgin Media wall socket. Logged into hub 5 to put in to modem mode to install mesh. First thing is to check for any “known network faults in your location - Try in 2 places. 23 April 2009 at 1:34PM in Broadband & internet access. Hi, this video shows you the steps I took to fix my Virginmedia V6 box which had the flashing green and amber light, and it was stuck on the welcome screen. My TiVo box tried to run an update. Make sure the white cable is plugged firmly into the Hub and at the Virgin Media socket on the wall. It can be quite frustrating when your internet goe. To pair your Virgin remote with your Virgin box properly, you’ll just need to go into Settings, and then Devices, and finally Remote Control Pairing. This means that there is an issue with the telephone system. No downtime reported in our area either. It can be quite frustrating when your internet goe. Virgin Media. The technician will resolve this, adjust the power levels and will move the Hub to wherever you need it. We would like to show you a description here but the site won’t allow us. Thank you so much for your post and welcome to the community forums, it's great to have you here. If the light is flashing green, the WPS feature is used to establish a connection. Adding an Extra Booster. Options. Flashing Green:. My TiVo box tried to run an update. But in most cases, a green light will mean something else depending on which light is green. Router Green Flashing Light. Running modem mode and your own router is a good idea for a number of other reasons, e. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday, and explain. Check your Hive Hub is placed correctly by following the guide here. We get a constantly flashing green light, which means it's trying to get an Internet connection. 0 and after setting it all up, the power light has been flashing green all day. Super hub - Status lights and control buttons. Flashing arrows doesn't always mean no connection. I'm in s72 postcode area s hiendley just down the road mines gone off as well on the trial tried ringing virgin gave up on them, Yes we are the same, internet disconnected , tried hub 5 reset but blue light on the hub flashing. After many resets the broadband would start again then a few hours/days lose the signal. We would like to show you a description here but the site won’t allow us. Options. . If this fails, you'll need to report your fault. No Power to AC unit. It’s like a. I’ve installed my hub 3 router for the first time today and the green light just keeps flashing. can please look into this. Ethernet 1-4 – Solid green when a device is connected to those Ethernet ports. Red light on a Virgin Media Hub 4. We would like to show you a description here but the site won’t allow us. 0 Kudos.